FAQ

Refund

Our refund policy ensures that if you are not satisfied with your purchase, you can request a refund within 30 days of receipt. To be eligible for a refund, items must be unused, in their original packaging, and with all tags attached. Some items, such as undergarments and swimwear, are not eligible for a refund due to hygiene reasons. Refunds will be processed to the original method of payment within 7-10 business days of receiving the returned item.

Delivery

Delivery times vary based on location and shipping method selected at checkout. Standard shipping typically takes 5-7 business days, while express shipping options are available for faster delivery within 2-3 business days. Please note that delivery times may be affected by holidays, weather conditions, and other external factors.

Shipping & Returns

We offer free standard shipping on orders over $50. For orders under $50, a standard shipping fee of $5 applies. Express shipping is available at a rate of $15 for all orders. International shipping rates and times vary based on destination, and customers are responsible for any customs or import duties.

Payment

We accept various payment methods for your convenience, including major credit cards (Visa, MasterCard, American Express), PayPal, and Afterpay. All payments are processed through a secure payment gateway to ensure the safety of your personal information.